How to Support International Businesses During the Pandemic
Every slab of stone in our showroom has a story. It travels from a quarry, maybe in Africa or Brazil, before making its way across the world to our workshop. When the pandemic hit, these vital connections were threatened. We knew we had a choice. We decided to double down on our partnerships, making it our mission to support international businesses during the pandemic. This commitment ensured these incredible, high-quality materials kept arriving, allowing us to continue creating beautiful spaces for our clients.

Quartzite is a natural stone that consists of approximately 90 – 99% quartz bound by silica and other minerals. It’s strong, durable, and can be used in indoor or outdoor applications. We have some beautiful selections of quartzite available that come from Africa and Brazil.
Which Type of Quartzite is Right for You?
Aquarelle Premium, from Brazil, is a type of quartzite that has the soothing appearance of marble mixed with granite. The background colors are typically white or cream-colored, with gorgeous deep ocean blue streaks and blue-gray flecks. Macaubas classic, also from Brazil, is a stately white to cream-colored quartzite that has random deep charcoal veins that provide a clean, elegant, yet trendy appearance. Traditionally, quartzite is only available in slabs, due to its uniqueness, high-cost, and premium quality. We’re one of the few companies in the US that carry both slab and prefabricated quartzite. We also offer our quartzite and quartz prefabricated products with miter edging, which is typically only available on custom jobs.
We also offer a variety of quartz from Malaysia, including Calacatta Staturio, Calacatta Stream, Calacatta Ivy, Calacatta Glacier, Antigozo Staturio, and Bianco Carrara. Quartz is an engineered stone made from quartz particles that are bonded together with resin and pigments. It’s non-porous and requires very little maintenance, but it’s recommended for indoor use only. The appearance of these quartz varieties vary, but they all tend to be soft, clean white with striking gray veining that mimics the appearance of marble. Any of these make an elegant choice for kitchens or bathrooms.
If you’d like to see these stunning materials in person, our showrooms and warehouse are currently open by appointment only. We take all precautions to keep our clients and employees safe during these unprecedented times. We follow all regulations and procedures in line with CDC recommendations and our employees are regularly tested.
Schedule your appointment at one of our showrooms or contact us online!
Global Impact on Business and Trade
The pandemic fundamentally reshaped how businesses manage their supply chains and international partnerships. The initial shock highlighted vulnerabilities across the board, forcing companies to rethink their strategies for sourcing materials and products. For many, this meant moving away from a single-source dependency and looking for ways to build more resilient networks. The experience affected how businesses manage their global operations, emphasizing the need for flexibility and strong relationships with suppliers. This shift ensures that even when one part of the world faces challenges, the flow of goods can continue, which is crucial for providing consistent service and high-quality materials to customers.
Instead of retreating from global trade, many companies have actually deepened their international ties. The key has been diversification. Rather than relying on a single country or supplier, businesses are building a broader network of partners across different regions to mitigate risk and create a more flexible supply chain. According to one analysis, businesses are more likely to increase the number of their international relationships to strengthen their operations. This strategy not only protects against future disruptions but also opens doors to new materials, innovations, and markets, ultimately benefiting the end consumer with a wider and more reliable selection of products.
Supply Chain Disruptions
The pandemic fundamentally changed how businesses approach their supply chains and international partnerships. The initial shock highlighted vulnerabilities, forcing companies to rethink their strategies for sourcing materials and products. For many, this meant moving away from a single-source dependency and looking for ways to build more resilient networks. The experience affected how businesses manage their global operations, emphasizing the need for flexibility and strong relationships with suppliers. This shift ensures that even when one part of the world faces challenges, the flow of goods can continue, which is crucial for providing consistent service and high-quality materials to customers.
Shifts in International Trade Patterns
Instead of retreating from global trade, many companies have actually deepened their international ties. The key has been diversification. Rather than relying on a single country or supplier, businesses are building a broader network of partners across different regions. This approach helps mitigate risk and creates a more flexible and robust supply chain. According to one analysis, businesses are more likely to increase the number of their international relationships to strengthen their operations. This strategy not only protects against future disruptions but also opens doors to new materials, innovations, and markets, ultimately benefiting the end consumer with a wider and more reliable selection of products.
Government Support and Policies
While various government programs were established to help businesses weather the economic storm, accessing this support proved difficult for many. The reality is that a significant number of companies had to find their own way forward without financial assistance from public funds. Research shows that a staggering three out of four businesses received no government help during the pandemic. For those who could access aid, the U.S. Small Business Administration (SBA) was a key resource, rolling out several relief programs designed to help small businesses cover payroll, rent, and other operational costs. The SBA website became a central hub of information, offering guidance on the different options available for COVID-19 relief.
Challenges in Accessing Aid
While various government programs were established to help businesses weather the economic storm, accessing this support proved difficult for many. The reality is that a significant number of companies had to find their own way forward without financial assistance from public funds. Research shows that a staggering three out of four businesses received no government help during the pandemic. This gap in support meant that business owners had to rely on their own resources, creativity, and community relationships to adapt and survive, highlighting the incredible resilience and determination within the private sector.
US Small Business Administration Relief
For those who could access aid, the U.S. Small Business Administration (SBA) was a key resource. The organization rolled out several relief programs designed to help small businesses cover payroll, rent, and other operational costs. These initiatives, such as the Paycheck Protection Program (PPP) and Economic Injury Disaster Loans (EIDL), provided a critical lifeline for many. The SBA website became a central hub of information, offering guidance on the different options available for COVID-19 relief. These programs were instrumental in helping many small enterprises keep their doors open and their teams employed during a period of intense uncertainty.
Impact on Workers and Small Businesses
The economic pressure on businesses had a direct and significant impact on the workforce. To stay afloat, many companies had to make incredibly tough decisions regarding their employees. Studies indicate that two-thirds of businesses had to adjust their employment, whether by letting workers go, cutting their hours or pay, or placing them on temporary leave. Small businesses, which often operate with tighter margins, were particularly vulnerable to financial distress. Data revealed that more than half of businesses with fewer than 20 employees were either behind on their payments or expected to fall behind soon. This precarious financial situation underscored the fragility of many small enterprises.
Employment Adjustments
The economic pressure on businesses had a direct and significant impact on the workforce. To stay afloat, many companies had to make incredibly tough decisions regarding their employees. Faced with sharp declines in revenue and uncertain futures, business owners were forced to consider layoffs, reduced hours, or wage cuts. In fact, studies indicate that two-thirds of businesses had to adjust their employment, whether by letting workers go, cutting their hours or pay, or placing them on temporary leave. These measures, while often necessary for survival, created widespread hardship for workers and their families across nearly every industry.
Financial Strain on Small Enterprises
Small businesses, which often operate with tighter margins, were particularly vulnerable to financial distress. The sudden halt in economic activity left many struggling to cover basic expenses like rent and supplier payments. The strain was especially acute for the smallest companies. Data revealed that more than half of businesses with fewer than 20 employees were either behind on their payments or expected to fall behind soon. This precarious financial situation underscored the fragility of many small enterprises and the urgent need for strategies that could provide stability and support their recovery.
Business Adaptation and Growth Areas
Amid the challenges, some businesses found opportunities by quickly adapting to changing consumer behaviors. Success often came to those who could pivot to meet new customer needs that emerged from the shift in daily life. This included catering to people staying at home, offering safe forms of entertainment, or providing remote services. This period demonstrated that flexibility and a deep understanding of the customer experience are essential for thriving in any economic climate. One of the most significant shifts was the renewed focus on the home, which sparked major trends in home improvement, at-home entertainment, and remote services like telehealth and fitness.
Meeting New Customer Needs
Amid the challenges, some businesses found opportunities by quickly adapting to changing consumer behaviors. Success often came to those who could pivot to meet new customer needs that emerged from the shift in daily life. This included catering to people staying at home, offering safe forms of entertainment, or providing remote services. Companies that were agile and listened closely to their customers were able to find new avenues for growth. This period demonstrated that flexibility and a deep understanding of the customer experience are essential for thriving in any economic climate, as people’s priorities and how they interact with businesses can change rapidly.
The Rise of Home Improvement
With people spending significantly more time at home, attention quickly turned to the living spaces themselves. This shift sparked a major trend in home improvement, as homeowners sought to make their environments more comfortable, functional, and beautiful. Many people decided it was the perfect time to finally tackle that kitchen or bathroom remodel they had been dreaming of. As a result, businesses that catered to house projects saw a surge in interest. Creating a sanctuary at home became a top priority, whether that meant installing new prefab countertops for a more workable kitchen or designing a spa-like bathroom with elegant pre-made shower panels.
Growth in Delivery and Home Entertainment
The demand for convenience and at-home services skyrocketed. Food and grocery delivery companies like DoorDash and UberEats experienced a massive increase in orders as people opted to stay in. This trend extended beyond meals to include nearly every type of consumer good. At the same time, home entertainment became more important than ever. Streaming services, video game companies, and other forms of digital entertainment saw their user bases grow substantially. These industries were perfectly positioned to serve a population that was looking for safe and engaging ways to spend their time indoors.
Expansion of At-Home Fitness and Telehealth
Health and wellness also saw a major transformation. With gyms and clinics facing restrictions, at-home fitness solutions and telehealth services became essential. People invested in home gym equipment and subscribed to online fitness classes to stay active. Simultaneously, virtual doctor’s visits became the new normal for non-emergency medical care. Telehealth appointments increased by as much as 50% in some areas, offering a safe and convenient way for patients to connect with healthcare providers. This rapid adoption of remote health services has reshaped the future of the medical industry.
Types of Support for International Trade
For businesses involved in global trade, managing international markets requires specialized knowledge and support. Organizations like chambers of commerce play a vital role in helping companies succeed abroad by providing crucial advice on selling products in new markets and helping them connect with local partners. A major component of this support is managing the extensive paperwork and potential risks involved. Trade support organizations assist with the critical documents needed to ensure that shipments move smoothly across borders and arrive on time, reducing risk and allowing businesses to focus on delivering quality products to their customers.
Export Readiness and Market Research
For businesses involved in global trade, navigating international markets requires specialized knowledge and support. Organizations like chambers of commerce play a vital role in helping companies succeed abroad. They provide crucial advice on how to sell products in new markets and can connect businesses with local partners who understand the regional landscape. This support often includes market research to identify opportunities and guidance on cultural nuances that can impact business relationships. By offering this expertise, these organizations help companies prepare for the complexities of exporting and build a solid foundation for international growth.
Risk Management and Documentation
A major component of international trade is managing the extensive paperwork and potential risks involved. Getting documentation wrong can lead to costly delays, customs issues, and damaged client relationships. Trade support organizations assist with the critical documents needed to ensure that shipments move smoothly across borders and arrive on time. This includes help with certificates of origin, customs declarations, and compliance with international regulations. By providing this hands-on support, they help businesses manage the logistical challenges of global trade, reducing risk and allowing them to focus on delivering quality products to their customers around the world.
Frequently Asked Questions
What’s the real difference between quartzite and quartz? Think of it this way: quartzite is a natural stone, created by the earth and quarried in large slabs, so every piece is completely unique. Quartz is an engineered stone, created by combining quartz crystals with resins and pigments. This process makes quartz non-porous and extremely low-maintenance, but it is best suited for indoor spaces.
How do your international partnerships affect my remodeling project? Our strong, direct relationships with suppliers in places like Brazil, Africa, and Malaysia give us consistent access to beautiful, high-quality stone. By focusing on these partnerships, we maintain a reliable supply chain. For you, this means we can source the materials needed to keep your project moving forward without sacrificing quality or selection.
You mentioned prefabricated quartzite with a mitered edge. What does that mean? A mitered edge is a premium finishing technique where two edges are cut at a 45-degree angle and joined to form a corner. This makes the countertop appear as if it’s a single, thick, solid slab of stone. It’s a high-end look typically found only in custom fabrication, so offering it on our prefabricated products gives your project a luxurious feel at a great value.
Can I use these materials for an outdoor kitchen or BBQ? Yes, but your choice of material is important. Quartzite is a natural stone that is durable enough to withstand the elements, making it a fantastic choice for outdoor kitchens and surfaces. Quartz, however, is an engineered product that we recommend for indoor use only, as prolonged exposure to direct sunlight can cause its color to fade.
How can I see these stone selections for myself? The best way to appreciate the unique colors and patterns in these stones is to see them in person. Our showrooms are currently open by appointment. This allows us to give you our undivided attention and help you find the perfect material for your space. You can easily schedule a visit by contacting us through our website.
Key Takeaways
- Strong Global Relationships Mean Better Materials: By maintaining diverse international partnerships, a business can secure a reliable supply of unique materials like quartzite from Brazil, ensuring customers have consistent access to the best selection without delays.
- Your Home Is More Important Than Ever: As our daily routines change, our homes need to adapt. This has created the perfect opportunity to rethink your living spaces, making them more functional and enjoyable for work, relaxation, and family life.
- Prioritize Projects That Improve Daily Life: Focusing on high-use areas like the kitchen and bathroom can dramatically change how you experience your home. Upgrading countertops or shower panels is a practical way to invest in your daily comfort and long-term property value.
