Two-Year Conditional Warranty

Artistic Stone Kitchen & Bath Inc. warranties all workmanship against manufacturer’s defect or flaws (not visible at time of installation to the customer or installer) within two years of installation.

Artistic Stone will not warranty against damage that results from customer abuse, neglect, fires, earthquakes, or any other acts outside the control of Artistic Stone. The customer can call Artistic Stone at (510) 483-1298 to schedule a contractor visit to assess the nature of the damage. Should evidence warrant repair, Artistic Stone will guarantee repair to commence within 30 days of the first report of defect at no charge to the customer.

Should a disagreement arise, Artistic Stone and the customer can use a reputable, third-party arbitrator such as a local official inspector, the State licensing board, or another independent, licensed contractor randomly selected in the presence of both the buyer and Artistic Stone. Artistic Stone and the customer agree to accept the decision of any of the above arbitrators.

Covered Items

  • Split or damaged seams
  • Substantial changes to level/grade resulting from workmanship
  • Loose counters or backsplash
  • Lamination on edges
  • Any visible violations of the California state code

Items Not Covered

  • Stains from excess heat, water, food, or liquids
  • Hairline cracks resulting from house movement
  • Broken counter with circular epicenter
  • Chips, cracks or gashes resulting from impact
  • Dulled surface (normal wear and tear)

We Are Still Here To Help You-Our Mountain View Store Is Open By Appointment Only, Our San Leandro Store is ONLY virtually open between Monday and Thursday and physically open after Friday.


We are reopening to the public by appointment only in our Mountain View (Mon-Fri: 9-5; Sat: 10-5 ) location. Our San Leandro location is ONLY virtually open between Monday and Thursday and physically open after Friday.  We will comply with social distancing and strict safety procedures. We still recommend clients to connect with us virtually using FaceTime or Google hangouts for color and cost ideas. Please call us at 650-988-8581 (Mountain View Store) or E-mail us at [email protected] for appointments and information.

Thank you and Stay Safe!